About Redo:

Redo helps ecommerce brands make more from every order. Our platform covers returns, shipping, checkout, email and SMS, AI support, and payments, and more than 4,500 brands use it today. We went from $0 to $100M+ in revenue in three years, the fastest growth of any company in Utah history, and recently raised $81M. We thrive when our merchants thrive.

About the role
Redo has never had a full-time brand designer. Our design team has focused on product, and brand has been shared on the side. You'll be the first person to fully own it, and the opportunity is huge.
This is an owner and builder role. You'll define where the brand goes, make the work yourself, and build the systems that keep everything with the Redo name on it consistent and high quality. You'll partner closely with marketing, mostly outside the product, but you'll be involved in strategy and execution wherever brand shows up.


What you'll do

  • Define and evolve the brand.Shape Redo's identity, voice and story so it's easy to love and hard to misuse.

  • Own every expression of it.That includes launches, campaigns, our website, events, video, collateral and onboarding.

  • Build systems that scale.Make guidelines, templates and tools that help people and AI agents create on-brand work without waiting on you.

  • Set the quality bar.Be the go-to person for typography, imagery, layout and storytelling.

  • Connect brand and product.Work with our product designers so Redo feels like one company everywhere.

Who you are

  • An owner who finds the problem, decides what matters, and ships without needing a perfect brief.

  • A builder who makes the work and the systems behind it.

  • Strong on fundamentals, with a portfolio that shows brand, campaign and digital work, and what you personally did on it.

  • Opinionated about voice and tone. You don't have to be the copywriter, but you help set the standards and know bad writing when you see it.

  • Already using AI tools to move faster and make things you couldn't before.

  • Curious, humble, and focused on execution.

Bonus points

  • Both in-house and agency experience.

  • Some copywriting experience alongside your design work.

  • Motion, 3D or video skills.


Redo benefits and perks

  • Opportunity to work with a dynamic and innovative team in the fast-growing e-commerce industry.

  • Opportunities for career growth and advancement.

  • On-site gym with showers, pickleball, and basketball.

  • Flexible PTO & company holidays.

  • Redo perks, monthly allowance to make purchases from ecommerce stores to support both existing and potential customers. 

  • Company HSA contributions.

  • Weekly lunches & fully stocked break room.

  • $100 monthly babysitting perk reimbursement.

  • Office is minutes from biking and running trails 

Redo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued, respected, and supported.

Apply for position now