Security Architect / Head of Security

Redo is building the most comprehensive platform for ecommerce growth. We help merchants personalize every step of the buyer journey to maximize profit and lifetime value. From returns to warranties, order tracking, post-purchase comms, and beyond, our AI-native suite replaces fragmented point solutions with a unified platform that boosts customer experience, retention, and revenue.

Position Overview

We are seeking a talented Head of Security to join our team at Redo. This role will lead security strategy across the organization, from executive-level risk management and compliance to technical security operations and architecture. In this role, you will take ownership of designing and growing our security architecture, security compliance, and risk management strategy. You will champion security best practices across engineering, product, and legal functions, and lead efforts to ensure threats are proactively identified and mitigated.

Responsibilities:

• Lead company-wide security strategy, including building and maintaining a risk register, conducting security training and phishing campaigns, and enabling sales through security questionnaires and customer engagement

• Establish and maintain security operations including threat detection, monitoring, SIEM implementation, and penetration testing programs to proactively identify vulnerabilities

• Own all security compliance efforts, maintaining existing certifications (SOC 2, GDPR) and achieving new compliance requirements in alignment with sales priorities

• Establish and evolve Redo's security architecture across infrastructure, applications, and data flows

• Partner with infrastructure and platform engineering teams to drive security improvements including monitoring/remediation of security tooling findings (e.g., Wiz), WAF, IAM, and related infrastructure security

• Define and drive secure coding standards, development workflows, and security automation to detect and prevent security issues earlier in the pipeline

• Lead threat modeling, risk assessments, and architectural reviews for new features and systems

• Design and implement tools and processes for security monitoring, incident detection, response, and prevention

• Educate and coach teams across the company on security principles and secure development practices

Qualifications:

• 4+ years experience in security leadership or security architecture roles, with proven ability to build and manage security programs including compliance, security operations, and technical security architecture in cloud-native environments (e.g., AWS, GCP, Azure)

• Proven track record of building security programs and practices in high-growth product companies

• Experience with SaaS-relevant compliance frameworks (e.g. SOC 2, GDPR, ISO 27001)

• Deep knowledge of threat modeling, system hardening, incident response, and security tooling

• Excellent communication and collaboration skills, able to work effectively with product, legal, and engineering partners

• Demonstrated ability to operate autonomously while offering mentorship and guidance to others

Preferred Qualifications:

• Security leadership experience in early-stage or fast-growing startup environments

• Strong programming or scripting skills to directly contribute to security tooling and code reviews

• Experience driving security improvements across infrastructure and application teams, including infrastructure security (WAF, IAM) and application security practices

• Direct experience with security tooling such as Wiz, SIEM platforms, or bug bounty programs

• Experience securing IaC and CI/CD pipelines with infrastructure security best practices

• Familiarity with infrastructure-as-code tools such as Terraform or CDK

• Contributions to open-source security tooling or industry security standards initiatives

Redo benefits and perks:

• Opportunity to work with a dynamic and innovative team in the fast-growing e-commerce industry

• Career growth and advancement

• On-site gym with showers, pickleball, and basketball

• Flexible PTO & company holidays

• Redo perks, monthly allowance to make purchases from ecommerce stores to support both existing and potential customers

• Company HSA contributions

• Weekly lunches & fully stocked break room

• $100 monthly babysitting perk reimbursement

• Office is minutes from biking and running trails